Back to resources More Than Just Parts Posted on May 9, 2025 in Podcast More Than Just Parts: WORLDPAC, SpeedDIAL 2.0, and the Future of Shop Efficiency In this episode of the Changing the Industry podcast, co-hosts Lucas Underwood and David Roman welcome leaders from WORLDPAC to unpack what’s driving innovation—and what’s holding it back—in the auto repair parts supply chain. David, Dominic, and Nancy from WORLDPAC, along with Shop-Ware power user Brandon, join the conversation for an honest look at how parts get sourced, delivered, returned, and improved. They dig into why SpeedDIAL 2.0 is such a leap forward, how AI might shape ordering in the future, and what the industry must do to stay ahead of increasing complexity. Your SMS Should Work As Hard For Your Customers As You Do. See the difference a good shop management software can make. Super hero sales tools Elevate your customer experience Lightning-fast Workflow Stay ahead of the competition with all-in-one software that speeds up your workflow, delivers data-driven decisions, and automates profitability. Present the value directly to your customers. Provide the customer with the inspection result, notes about the issue, photos with markup, and a detailed cost for the fix, all in one place Capture technician findings with unmatched speed of service. Provide the customer with the inspection result, notes about the issue, photos with markup, and a detailed cost for the fix, all in one place Present the value directly to your customers. Provide the customer with the inspection result, notes about the issue, photos with markup, and a detailed cost for the fix, all in one place See What Shop-Ware Customers Have to Say "We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive"We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive"We got so much more."We wanted an automotive repair software package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals. - Bill Moss, Owner of EuroService Automotive Learn How Shop-Ware Can Help Boost Your Auto Repair Shop's Profitability. Get A Demo of the Industry's Leading Shop Management System Today. Let's Talk Shop-Ware Analytics Lab Webinar: Smarter Shop Decisions Start With Better DataWhat if you had complete visibility into how your shop is performing every day? In this on-demand webinar, Alex Schoeneberger, Principal Product Manager at Shop-Ware, leads a deep dive into Analytics Lab and the reporting tools designed to bring clarity to your business. Joined by David and Lucas from Changing The Industry Podcast, the conversation […]Keep reading When Generations Collide - The Shift from Survival Mode to Intentional GrowthKeep reading Leading the Next Chapter: Transitioning a Family Shop with Clarity and CareKeep reading Investing, Adapting, and Leading with Purpose in Auto RepairKeep reading
